Refund policy

Refund & Replacement Policy

At Axisora, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you can request a replacement within 7 days of delivery.

Eligible for Replacement

Damaged product received

Wrong item delivered

Product not working properly

Conditions

Item must be unused and in original packaging

Unboxing video is required for claim approval

Without proof, claims may not be accepted

Non-Returnable Cases

Used products

Damage caused after delivery

Change of mind after order confirmation

How to Claim

Order number

Issue video/images

Short description